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Medical Debt Collection

Since 1991, we’ve been committed to compassionate and respectful service in debt collection. We believe in treating individuals and their financial obligations with the utmost respect and care, ensuring a positive experience throughout the process. At Midwest Service Bureau, we prioritize a People-First Approach, aiming to recover debts while maintaining excellent relationships.

Why Choose MSB for your Healthcare Collections

Choosing MSB for your healthcare collections means partnering with a team committed to excellence and compliance.

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Our Services

Top-Tier Collection Rates

Swift Onboarding and Data Security User-Friendly Submissions

Precision Insurance Matching

Data Security

Top-Tier Collection Rate

Swift Onboarding and User-Friendly Submissions

SEAMLESS INTEGRATION

Integrating with applications in the cloud and on-premises,
It’s time to stop fighting the struggles of overdue payments and start focusing on growing your business.
Let us help you recover the funds you need to keep expanding.

RAPID ONBOARDING PROCESS

Quickly integrate our system with minimal disruption to your existing operations. This streamlined approach not only saves time but also allows you to begin seeing results from improved collection efforts sooner.

AUTOMATED SCANNING AND FORMATTING

You can submit collections through various formats including scanned invoices, Excel files, XML documents, and many other formats. This flexibility ensures that no matter how your data is structured, we can handle it.

AI-DRIVEN MAPPING SOFTWARE

Eliminate traditional manual entry errors with AI-driven mapping software that streamlines data integration and ensures precision in every account for faster and more reliable collections.

Precision Insurance Matching

API FOR ACTIVE INSURANCE POLICIES

This technology integration reduces manual verification efforts and administrative overhead, allowing you to focus on core operations rather than bureaucratic processes.

AI COVERAGE CHECKS

AI coverage checks can automatically verify whether insurance will cover the services provided in real-time. This reduces the chances of claim denials and the resulting delays in receiving payments.

ASSISTANCE WITH OUT-OF-NETWORK CLAIMS

Assistance with out-of-network claims offers critical support in managing claims that fall outside of standard insurance networks, often a complex and time-consuming process.

Data Security

ON-DEVICE CREDIT CARD PROCESSING

Ensure the utmost security of debtor’s payment information with our on-device credit card processing, where transactions are securely encrypted.

Your debtor’s data is strictly controlled, allowing only authorized personnel to view sensitive information.

The encryption acts as an indestructible safe in the vent of a breach, keeping the stolen data locked away and unreadable. This critical security feature prevents any misuse of debtor information. Encrypted databases ensure that sensitive debtor data is always protected by converting it into a secure format that can only be read with specific decryption keys.

With cloud hosting through AWS and Azure, data storage capacity is expanded without delay when you experience a sudden surge in debtor intake. Your debtor’s data is protected by the most advanced security measures available in the cloud. The cloud-based system effortlessly scales to meet your growing needs, ensuring uninterrupted service and peak performance.

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