Since 1991, we’ve been committed to compassionate and respectful service in debt collection. We believe in treating individuals and their financial obligations with the utmost respect and care, ensuring a positive experience throughout the process. At Midwest Service Bureau, we prioritize a People-First Approach, aiming to recover debts while maintaining excellent relationships.
Choosing MSB for your healthcare collections means partnering with a team committed to excellence and compliance.
Top-Tier Collection Rates
Swift Onboarding and Data Security User-Friendly Submissions
Precision Insurance Matching
Data Security
Quickly set up your payment schedule, providing flexibility to accommodate various payment methods and ensuring a transparent and efficient payment procedure.
With Twilio’s smart call routing, you can experience a streamlined and efficient service. This technology ensures that all calls related to debt collection are routed intelligently, reducing wait times,improving resolution rates and target the most willing payer at the right time.
Messaging capabilities enables you to stay updated on your account status, upcoming payments, and any critical notifications promptly.
Utilizing authenticated numbers ensures all communication is directed to verified and current patient contact numbers.
Quickly set up your payment schedule, providing flexibility to accommodate various payment methods and ensuring a transparent and efficient payment procedure.
With Twilio’s smart call routing, you can experience a streamlined and efficient service. This technology ensures that all calls related to debt collection are routed intelligently, reducing wait times,improving resolution rates and target the most willing payer at the right time.
Integrating with applications in the cloud and on-premises,
It’s time to stop fighting the struggles of overdue payments and start focusing on growing your business.
Let us help you recover the funds you need to keep expanding.
Quickly integrate our system with minimal disruption to your existing operations. This streamlined approach not only saves time but also allows you to begin seeing results from improved collection efforts sooner.
You can submit collections through various formats including scanned invoices, Excel files, XML documents, and many other formats. This flexibility ensures that no matter how your data is structured, we can handle it.
Eliminate traditional manual entry errors with AI-driven mapping software that streamlines data integration and ensures precision in every account for faster and more reliable collections.
This technology integration reduces manual verification efforts and administrative overhead, allowing you to focus on core operations rather than bureaucratic processes.
AI coverage checks can automatically verify whether insurance will cover the services provided in real-time. This reduces the chances of claim denials and the resulting delays in receiving payments.
Assistance with out-of-network claims offers critical support in managing claims that fall outside of standard insurance networks, often a complex and time-consuming process.
Ensure the utmost security of debtor’s payment information with our on-device credit card processing, where transactions are securely encrypted.
Your debtor’s data is strictly controlled, allowing only authorized personnel to view sensitive information.
The encryption acts as an indestructible safe in the vent of a breach, keeping the stolen data locked away and unreadable. This critical security feature prevents any misuse of debtor information. Encrypted databases ensure that sensitive debtor data is always protected by converting it into a secure format that can only be read with specific decryption keys.
With cloud hosting through AWS and Azure, data storage capacity is expanded without delay when you experience a sudden surge in debtor intake. Your debtor’s data is protected by the most advanced security measures available in the cloud. The cloud-based system effortlessly scales to meet your growing needs, ensuring uninterrupted service and peak performance.
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Midwest Service Bureau, LLC
NMLS ID: 2671949
California License Number: 11599-99
Notice for California Residents:
Under the Rosenthal Fair Debt Collection Practices Act (California) and the federal Fair Debt Collection Practices Act, debt collectors are generally prohibited from contacting you before 8:00 a.m. or after 9:00 p.m. They must not engage in harassment, including threats of violence or arrest, or use obscene or abusive language. Collectors are prohibited from using false or misleading statements or calling your workplace if they know or reasonably should know that your employer does not permit personal calls.
Collectors generally cannot disclose your debt to anyone other than your attorney or spouse. They may, however, contact third parties to confirm your location or enforce a judgment. For further details about your rights and debt collection practices, please contact the Federal Trade Commission at 1-877-FTC-HELP or visit www.ftc.gov
Nonprofit credit counseling services may be available in your local area.
Copyright © 2025 Midwest Service Bureau, LLC (MSB). All Rights Reserved.
This communication is from a debt collector. This is an attempt to collect a debt. Any information obtained will be used for that purpose.