No recovery, no fee · Collecting since 1970
The accounts your team stopped chasing are still collectible. MSB recovers past-due healthcare, commercial, and municipal balances on contingency — trained collectors, documented compliance, results in all 50 states.
Received a call or letter from us about a debt? You don't need this form — resolve or pay at msb-bill.com →
Who we collect for
Pick your situation and we'll tailor your recovery plan to it — the approach that works on a hospital's self-pay balances fails on a 90-day commercial invoice.
The three questions every client asks first
No shortcuts, ever. Our collectors are trained and audited against FDCPA, FCRA, and HIPAA. Every call is recorded, every contact is logged, and your account-handling instructions are enforced account by account.
We're ACA International members, licensed and bonded in every state that requires it — collecting in all 50 — your brand is protected as carefully as your receivables.
Send placements today and validation starts immediately — most accounts are in active collection within two business days of validation.
A dedicated account manager runs your onboarding, and the client portal shows collector activity from day one. No black box, no waiting for a monthly summary.
Nothing up front. Nothing if we don't collect. Our fee is a percentage of recovered dollars only — set by account age, balance size, and volume.
Your free recovery plan includes the exact rate for your portfolio, so you can compare us against anyone before committing to anything.
How it works
You place the accounts. We handle everything between "past due" and "paid."
Every account is verified — debtor information, balances, documentation — and matched to a collection strategy before the first contact is ever made.
Trained collectors work each account by phone, letter, email, and SMS, with skip tracing for debtors who've moved and predictive scoring that puts effort where it pays.
We negotiate resolutions that actually close — settlements and payment plans — then process payments securely and remit promptly, with every dollar accounted for in your reporting.
Why MSB
The model is honest and the results are measurable. Here's what clients keep coming back for.
We work on contingency. You only pay when we collect — our incentives are your incentives.
Since 1970 we've recovered for hospitals, physician practices, businesses, municipalities, and schools.
Licensed and bonded in every state that requires it — collecting in all 50. Your debtors can move; your recovery doesn't stop.
Healthcare accounts handled with full HIPAA compliance — we work with files and workflows from Epic, Cerner, MEDITECH, and athenahealth.
Every client gets a dedicated account manager who knows your portfolio — not a ticket number.
24/7 portal access to account status, payments, and recovery metrics. Custom reports by type, age, balance, or placement date.
More questions
One last thing worth knowing
The longer an account sits, the less it returns. Your free recovery plan takes 30 seconds to request, costs nothing, and commits you to nothing — the only thing you can lose by waiting is the balance itself.
No recovery, no fee · Collecting in all 50 states · Since 1970
